The Institute Terms & Conditions

Updated July 11, 2025

Terms of this Program and Program Purchaser Agreement

All programs, content, and/or services provided are owned by Advanced Clinical LLC (doing business as ‘The Institute at Sexual Health Alliance’, ‘The Institute at SHA’, ‘ISHA’, collectively referred to as “Company” or “we” or “us” or “our”). The term “you” or “your” refers to any user or purchaser of said program(s), product(s), PhD Program(s), or Service(s) (the “PhD Program”). These Terms and Conditions of Use (“Terms”) govern and define how you are allowed to use and access Company’s PhD Program. We reserve the right to update and change these Terms at any time, and will update them accordingly with the ‘date last updated’ at the top of this page. 

Note that The Institute at Sexual Health Alliance (also referred to as “The Institute at SHA” or “ISHA”), operated by Advanced Clinical, LLC, is a separate and independent legal entity from Sexual Health Alliance.

Certain names, trademarks, intellectual property, or materials associated with “Sexual Health Alliance” may appear in connection with the Institute’s Program(s). These are used under a limited, non-exclusive license granted to Advanced Clinical, LLC by the respective intellectual property owners. The use of such materials does not imply and does not provide control by SHA over the Institute or its offerings. 

Furthermore, participation in this PhD Program does not constitute enrollment in any SHA Certification Program. Students interested in such Certifications must pursue them independently and directly through SHA or the appropriate organization.

By purchasing, accessing, or using the Program, you affirmatively agree to be bound by these Terms. If you do not agree with any of our Terms, please email us at support@clinicalphd.com and we will make reasonable efforts to remove your name, email and access.

These Terms require the use of arbitration to resolve disputes and class action waiver terms apply. You and the Company agree to submit unresolved disputes to an arbitrator and to comply with the sections below.

Your Program Use and Consent 

When you purchased a PhD Program from us, you were given reasonable notice that these Terms existed. By moving forward with your purchase of the PhD Program and further access of the content and services,, you agreed and continue to agree to abide by these Terms as well as any disclaimers and privacy disclosures contained in these Terms. 

You agree you are at least 18 years old or of legal age in your applicable jurisdiction to access the PhD Program. Access of our Program(s) and related materials by a minor is a violation of use, and we reserve the right to terminate your access if such an issue is discovered. 

License(s)

Limited License. Subject to and in accordance with these Terms and other guidelines or instructions we include in the Program, we grant you a limited, non-transferable, non-sublicensable, non-exclusive, revocable license (“License”) to make individual use of the PhD Program. Your purchase of the PhD Program only entitles you to view that Program in accordance with the foregoing License, and is not a purchase of the software or content constituting or included within. More specifically, unless explicitly authorized in these Terms or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the PhD Program. You may, however, from time to time, download and/or print one copy of the individual pages of the content for your individual use, provided that you keep intact all copyright and other proprietary notices.

The License is for individual use. You may not assign or transfer any of your rights or obligations under this Section or these Terms to any person or entity and any attempt to do so is void. You may not share access to the PhD Program, content, or jointly view PhD Program materials, modules, or content with another user at any time. You may not broadcast the PhD Program to others.

AI Confidentiality: To protect the integrity and confidentiality of the course content, you agree not to upload, input, share, or otherwise submit any part of the course materials to any artificial intelligence (AI) tools, large language models (LLMs), machine learning platforms, or similar technologies for training, analysis, or any other purpose. Violation of this clause may result in immediate termination and potential legal action for breach of contract.

We reserve the right to terminate your access to the PhD Program at any time if we find that you have violated these Terms. 

Tuition, Fees and Refunds

Tuition: Tuition for the PhD Program are set forth on the Website. The Company reserves the right to revise its prices at any time prior to accepting an Order.

Please note that there is a $50 non-refundable fee due at the time of application.

Refunds: We offer a 14-day refund period for purchases of Degree Programs.

In the event that you decide your purchase was not the right decision for you or your business, contact our Support Team at support@clinicalphd.com and let us know you’d like a refund by the 14th day at 11:59 MST. You must include your contact information, and your enrolled full name and email address with your request for a refund.

After day 15, all payments are subject to the refund terms outlined below.

For students with full tuition that was paid upfront, you will receive a prorated tuition refund. This pro-ration will be calculated on a daily pro-rata basis, rounded to the nearest calendar month, based on the 24-month standard duration of the PhD Program. For example, if you withdraw 8 months after enrollment, then you would receive a refund for ⅔ of your tuition (based on 16 of the 24 months remaining).

For students on monthly tuition payment plans, you will receive a prorated tuition refund. This pro-ration will be calculated based on the percentage of days through the current month when you requested withdrawal. Any previous month's tuition is non-refundable.

Withdrawal and Termination

You have the right to terminate your use and access to the PhD Program. Please send an email to support@clinicalphd.com with formal notice of your withdrawal. Only a confirmed email from our team, or a certified mail to our business mailing address, will count as formal notice of withdrawal. This notice is required in order to process any refund(s).

Program Extension

The PhD Program is meant to be completed between 24 and 36 months. However, you have the ability to remain in the PhD Program and have access to the course material beyond this timeline. If you will not be able to complete the program within 36 months, then you must notify our team at support@clinicalphd.com and request a formal extension.

If you do not request a formal extension, then you may lose access.

If you are granted an extension, then a $900 non-refundable fee will be due at the time the extension is approved. These fees cover administrative costs associated with extending your enrollment and services, and maintaining platform access.

Pausing and Restarting the Program

You have the ability for a one-time ‘pause’ of the PhD Program. This pause cannot be longer than 12 months. At the time of your return, a $500 non-refundable fee will be due. These fees cover administrative costs associated with extending or pausing your enrollment and maintaining platform access.

Our Right to Terminate

The Company also has the right to terminate your enrollment and access to our PhD Program at any time and for any reason. We will notify you if we are anticipating termination and will allow you a reasonable opportunity to respond to our concerns, except for when a breach of these Terms occurs in which case the Company has the right to terminate your enrollment and access immediately without notice. Common concerns include: 6+ months enrollment time in the program without advancement through the modules, lack of attendance at supervision or events,, misleading, negative, or harmful posts or dialogue related to The Institute at SHA, Advanced Clinical LLC, our students, other attendees, or our PhD Program. 

In the event we decide to terminate your enrollment, your access will be revoked. In cases of termination due to material breach of these Terms, no refund shall be provided. Otherwise, pro-rata refunds may apply.

You agree not to make knowingly false or malicious statements about the Company.

Educational Status and Accreditation Notice

The Institute at Sexual Health Alliance (“The Institute” or “ISHA”), operated by Advanced Clinical, LLC, is a private educational provider that is not accredited by any agency recognized by the U.S. Department of Education. As such, the PhD Program offered through The Institute is not accredited, approved, or recognized by any governmental or accrediting body. Any degree, diploma, certificate, or title conferred by The Institute is for educational and professional development purposes only and may not be accepted by employers, state licensing agencies, academic institutions, or governmental bodies. We make no representations that the PhD or other titles issued through the Program will qualify participants for licensure, credentialing, or employment in any regulated field. Students are solely responsible for determining whether participation in the PhD Program or use of any credential issued by The Institute will meet the requirements of any applicable professional or licensing body. The Institute is not a Title IV institution and does not participate in federal student aid programs.

Intellectual Property

All images, text, designs, graphics, page layout, icons, videos, logos, taglines, trademarks and service marks are owned by and the property of Advanced Clinical, LLC or the properly attributed party. It is a violation of federal law to use any of our intellectual property in whole or in part, and modification of any materials contained on provided in the PhD Program is illegal and may be prosecuted to the fullest extent permissible should we choose to do so, including seeking financial penalties (damages) and/or an injunction forcing you to stop using our intellectual property immediately.

You may: 

Access the PhD Program for your individual use (if additional members of your team need access, you must purchase additional PhD Programs for each team member); 

Download and/or print any PhD Program materials for your individual use in your business (if additional members of your team need to download and/or print any material, then you must purchase additional PhD Programs for each team member); 

You may not: 

Re-sell or trade your access to the PhD Program;

Share the PhD Program with anyone else who has not yet purchased it or opted to receive it; 

Reprint any portion of the PhD Program, except as set forth above and for your own individual use;

Republish any of the PhD Program, in part or in whole; 

Distribute any of the materials contained in the PhD Program or related materials and/or communications as your own; 

Reproduce and alter any part or whole of the PhD Program for distribution as your own work; 

Claim ownership or use over any of our intellectual property without our prior written consent, which includes (but is not limited to): copyrights such as materials, worksheets, workbooks, lessons, videos and more; trademarks such as names, logos, tag-lines or other unique source identifiers; or trade dress including the look and feel of the PhD Program (and its related communications and materials); 

Use our PhD Program or any related materials and/or communications in an unlawful way or for any illegal or unlawful purpose(s). 

Sexually Explicit Material

The PhD Program may contain sexually explicit material in the form of illustrations, literature, videos, interviews, suggested reading material, and others. You acknowledge the presence of these materials and their relevance to the specialized training that you are receiving. You certify that you are of legal age, sound mind, and are permitted to access these sexually explicit materials. You are a voluntarily participant in the purchased PhD Program and may choose to skip individual sections at your own discretion. You indemnify the Company from any claims to discomfort, harm, distress, or unauthorized access by other people to your selected PhD Program, whether real or perceived, direct or indirect. You waive any claims related to personal discomfort or offense arising from accessing such content, which is included solely for educational purposes.

General

Views expressed by any speaker, presenter, or outside content within the PhD Program are their own. We shall have no liability for advice given, or views expressed, by anyone or any material within the PhD Program or in any material provided to students.

We reserve the right to change, add, remove, or update information and to correct errors, inaccuracies, or omissions regarding the PhD Program at any time without prior notice.

Payment Plans

Payment Plan Period

Some parts of the Service are available with a paid Payment Plan. If you choose to purchase any of our Services with a Payment Plan, an automatic recurring payment will be made by you on a periodic basis (such as weekly or monthly), depending on the type of Payment Plan you select when purchasing the Services.

Billing

You shall provide the Company with accurate and complete billing information including full name, address, state, zip code, telephone number, email address, and valid payment method information. Temporary or disposal email addresses must not be used.

Payment Disputes

If you believe a charge was made in error, please contact support before initiating a dispute with your payment provider. We hope that you’ll allow our Support Team an attempt to remedy the issue.

Automatic Recurring Payment Failure

If your automatic recurring payment is declined or unable to be processed for any reason, we may attempt to contact you by phone or email. We may in our sole discretion attempt to re-process the previous payment plan and payment method. In the event any payment is not made and you do not make the required payment by the end of your billing cycle, your access to the Services may be suspended or cancelled.

Payment Plan Cancellations

You may, at any time and without penalty, cancel your Payment Plan and pay the Company the remaining balance due on your purchase, in full. In the event you cancel your Payment Plan and do not make the required payment to the Company, your service may be suspended or cancelled.

Outstanding Payment Collections

Any existing balance that remains after 30 days from the due date may be sent to a collections agency, and you agree to be responsible for any additional charges, fees or costs associated with such a collection effort, including but not limited to reasonable attorney’s fees and court costs. 

Links to Other Websites

Our websites and content may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services. We advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Accessibility Statement

The Company is committed to providing an inclusive and accessible learning environment for all students, participants, and users of our PhD Program and Services. We strive to ensure that our online platforms, learning content, and communications are accessible to individuals with disabilities, in accordance with applicable laws and best practices.

If you encounter any barriers to access, or if you require accommodations to fully participate in our educational offerings due to a disability or medical condition, please contact us at support@clinicalphd.com. We will make reasonable efforts to provide appropriate accommodations or alternative formats in a timely manner.

We regularly review our digital assets for accessibility improvements and welcome feedback to help us maintain an equitable and inclusive experience for all learners.

Limitation of Liability; Indemnity

You agree to indemnify and hold Advanced Clinical, LLC and its Subsidiaries and each of their directors, officers, agents, contractors, partners and employees, harmless from and against any loss, liability, claim, demand, damages, costs and expenses, including reasonable attorney’s fees, arising out of or in connection with your purchase or use of any Programs or Services, your attendance at or participation in Events, or any violation of these Terms or of any law or the rights of any third party.

To the maximum extent permitted by applicable law, in no event shall the Company or its directors, officers, employees, agents, contractors or suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to your purchase or use of any Programs or Services, registration for, attendance at or participation in Events, inability to use the Services, third-party software and/or third-party hardware used with the Services, or otherwise in connection with any provision of these Terms (however caused and on any theory of liability, including negligence), even if the Company or any supplier is aware or has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Notwithstanding anything to the contrary contained herein, to the maximum extent permitted by applicable law, our liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid by you to us for the relevant Goods, Programs, Services, or Events, but in no case will our liability to you exceed USD100. You acknowledge that if no amount is paid by you to us for the Goods, Services, Programs, or Events, your remedy shall be limited to injunctive relief only unless otherwise permitted by law, and you shall not be entitled to damages of any kind from us, regardless of the cause of action.

Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

Governing Law and Jurisdiction

These Terms and any dispute arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of laws rules.

By purchasing, registering for, accessing, or using our PhD Program, material, or Services, you agree that the laws of the State of Wyoming shall apply to the interpretation and enforcement of these Terms, regardless of your location or the location of your use.

Some jurisdictions may not allow for the waiver or limitation of their own consumer protection laws. In such cases, you agree that to the maximum extent permitted by applicable law, Wyoming law shall still govern, and that any conflict shall be resolved to give full effect to the parties' intent to apply Wyoming law.

You further agree to submit to the exclusive jurisdiction and venue of the state and federal courts located in Wyoming, for any matter not subject to arbitration under these Terms.

Disputes Resolution, Binding Arbitration and Class Action Waiver

In the event of any dispute between you and the Company, send a notice of dispute to admin@clinicalphd.com. In the notice, provide your name, address, contact details, a description of the dispute, and the outcome you seek. You and the Company agree to attempt for 60 days, after the Company’s receipt of a notice of dispute, to resolve informally any such dispute.

If the dispute is not resolved, YOU AND THE COMPANY AGREE TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.

ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO THIS WEBSITE OR ANY OTHER OF OUR WEBSITES, THE SERVICES, THE EVENTS OR YOUR REGISTRATION FOR, ATTENDANCE AT, OR PARTICIPATION IN EVENTS, OR YOUR PURCHASE, ACCESS, VIEWING, OR USE OF PRODUCTS OR SERVICES THROUGH ANY OF OUR WEBSITES WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION BEFORE THE AMERICAN ARBITRATION ASSOCIATION ("AAA") UNDER THE FEDERAL ARBITRATION ACT ("FAA").

The arbitration will be administered by the AAA in accordance with the Consumer Arbitration Rules (the "AAA Rules") then in effect, except as modified by this Section . (The AAA Rules are available at adr.org or by calling the AAA at 1-800-778-7879.) The FAA will govern the interpretation and enforcement of this Section 17.

A neutral arbitrator will decide and the arbitrator’s decision will be final except for a limited right of review under the FAA. The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the Agreement is void, voidable or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction. THE ARBITRATOR MAY AWARD DECLARATORY OR INJUNCTIVE RELIEF ONLY TO YOU INDIVIDUALLY TO SATISFY YOUR INDIVIDUAL CLAIM, BUT NOT RELIEF THAT WOULD AFFECT NON-PARTIES.

If you prevail on any claim that affords the prevailing party attorneys' fees, the arbitrator may award reasonable fees to you under the standards for fee shifting provided by law.

You may elect to pursue your claim in court rather than arbitration if you provide us with written notice of your intention to do so within 30 days of your purchase. Any such court proceeding will be limited solely to your individual dispute or controversy.

You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR THE COMPANY WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER, OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.

If your dispute notice involves claims similar to those of at least 5 other customers, and if you and those other customers are represented by the same lawyers, or by lawyers who are coordinating with each other, you and we agree that these claims will be “Related Cases.” You and we agree that the AAA’s Mass Arbitration Supplementary Rules in effect when the Demand for Arbitration is filed, as modified by this Section 17, will apply to Related Cases. Related Cases may only be filed in batches of up to 30 individual arbitrations at a time, and those individual arbitrations will be resolved in the following manner: (i) for the first batch, each side may select up to 15 of these Related Cases to be filed and resolved in individual arbitrations under this Section 17; (ii) none of the other Related Cases may be filed or prosecuted in arbitration until the first batch of up to 30 individual arbitrations is resolved; and (iii) if, after that first batch, the parties are unable to resolve the remaining Related Cases, a second batch of Related Cases may be filed, where each side may select up to 15 of the Related Cases to be resolved in individual arbitrations under this Section. This process of batched individual arbitrations will continue until the parties resolve all Related Cases informally or through individual arbitrations. A court has exclusive authority to enforce this paragraph, including whether it applies to a given set of claims, and to enjoin the filing or prosecution of arbitrations that do not comply with this paragraph.

In these Terms, the term “Dispute” will have the broadest possible interpretation and will include any claim or controversy between you and us regarding these Terms, our Websites, the Services, the Events, the Goods, the price of the Services, Events, or Goods, your use of the Services or Goods or attendance at or participation in Events, your account on our websites, marketing, communications, your purchase transaction, or billing, under any legal theory including contract, warranty, tort, statute, or regulation, except disputes relating to the enforcement or validity of our or our licensors’ intellectual property rights.

If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced.

BY ACCEPTING THESE TERMS, YOU WAIVE ANY RIGHT TO RESOLVE DISPUTES AS A CLASS MEMBER OR THROUGH CONSOLIDATED PROCEEDINGS.

Earnings and Completion Disclaimer

Completion of the PhD Program does not grant any degree, nor guarantee any licensure, employment, increased earning potential, or results. 

Assignment

We may assign these Terms, in whole or in part, at any time without notice to you. You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this prohibition is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.

Severability

If any provision of these Terms is held to be unenforceable, invalid, void or illegal, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect, failing which that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach. The waiver by the Company of any right or provision will be effective only if in writing and signed by a duly authorized representative of the Company.

Changes to These Terms or the Services

We reserve the right, at our sole discretion, to change or replace these Terms at any time. If a change is material, we will make reasonable efforts to tell you. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our websites, online platform, PhD Program, or Services after those changes become effective, you agree to be bound by the new Terms. If you do not agree to the new Terms, in whole or in part, you must stop using our websites, Programs and Services.

We may sometimes need to change or remove features of the Services or stop providing the Services partially or totally. Except to the extent required by law, we have no obligation to provide replacements for those features or the Services.

Contact Us

If you have any questions about these Terms, you can contact us at:
support@clinicalphd.com

Business Mailing Address:
30 N Gould St, Suite R
Sheridan, WY 82801